(No Expo)

JUNE 25, 2019 11:00-17:00


The first day would be focused on workshops and deep dive sessions in smaller groups of about 40-60 participants.  Each session is scheduled to be 60 minutes and includes time for an interactive q&a with the speaker and discussions between the participants.

There 3 parallel workshops tracks which are scheduled between 11:00 until 17:00 with a 15-20 minutes break to allow for casual networking or pre-scheduled 1:1meetings through BrellaBot.

In order to attend this day, you must hold a PLUS Pass which allows you to participate in 3 workshops or a PREMIUM Pass which allows you to participate in 5 workshops.


We are going to end the pre-conference workshops with our signature BOTS OVER BEERS event which will be held in a nearby bar and will include the semi-finals of the startup competition 

Sasha Wolter, Cognigy

Building Blocks for Bots: How to design and orchestrate complex Bots (continued)

Akemi Tsunagawa, BeSpoke

35k Customer Engagements per Day! Strategies & Tactics for Creating Engaging Chatbots

Hans Van Dam, Robocopy

Advanced Conversation Design for Chatbots and Voice Assistants

Alan Nichol,Rasa

Let Your Chatbot Handle Contextual Dialogues! Moving Up from Level 2 to Level 3

Business Chat Consultants

Apple Business Chat Workshop

Wally Brill, Google

The Google Conversation Design Workshop (continued)

Wally Brill, Google

The Google Conversation Design Workshop

Jeroen Das, ABN AMRO; Bob van Groningen, ABN AMRO

Enterprise Bots at Scale: How ABN AMRO Built Their Conversational A.I. Platform

Christian Buchwald

Enterprise Considerations and challenges on the journey to a proper chatbot platform

Peter M. Buch, Swelly & GROW

How to Grow Your Bot to Millions of Users

Yoav Barel, Chatbot Summit

Top Challenges Consumer Brands Are Facing When Rolling Out Conversational Experiences

Leonid Mishkid, Vodafone Group; Thomas Neumann, Vodafone Group

The Journey of The Global Vodafone TOBi Bot

Greg Bennett, Salesforce

Best Practices for Designing Natural, Helpful Bot Dialogs for Customer Support

Dr. Nava Shaked, HIT Holon Institute of Technology

Evaluation, Testing Methodology, and Best Practices For Speech-Based Interaction

Florian Nägele, Helvetia

The Story Behind the Helvetia Bot

18:30 - 20:30


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