Chatbots in Banking: RBS Delivers Personalized Customer Experiences
To be provided
Ankit is an award-winning technologist with vast experience in driving growth, innovation, digital transformation and building digital products in financial services. As Chief Product Owner at RBS/NatWest, Ankit has been at the forefront of the bank's drive to digital. He has lead various award-winning Digital Experience and Innovation teams, where he has helped the bank achieve best in class mobile-first onboarding, and whose industry-first digital products include PhotoID Checker, DigiDocs and account opening using a selfie . A SAFe® 4 Agilist, Ankit is currently leading the Artificial Intelligence team busy building the future of banking using Conversation AI and Voice assistance.